RETURN POLICY

Return in the first 14 days

If you bought a product at www.doctoragon.com you have a period of 14 days to proceed with the return of your order.

The conditions for you to claim the right of withdrawal are the following:

Products in the same conditions as they’ve been sold and without any sign of misuse;

Return deadline: until de 14th consecutive day, counting as of the delivery date.

You may return your product to the following address:

Wadlab: Avenida do Forte, n. 3, Parque Suécia II, 2790-073 Carnaxide

The return costs are borne by the customer.

Reimburse

In case of return, the reimbursement of the value of your purchase will be carried out after validating the compliance with the return conditions described previously. The reimbursement will be made within 14 days as of the moment the product is received and by the same means of payment that have been used.

Withdrawal declaration

Should you choose so, you may fill in and send electronically the model withdrawal form as set out in annex to Decreto-Lei n. 24/2014, of February 14th or any other unequivocal declaration of withdrawal.

In case of a problem of nonconformity or defect and if you wish to exchange or return your product see point 6 “Guarantee” here.